Troubleshooting why a profile has no weather information

Only profiles in your Klaviyo account which have a valid location will have their weather information updated.

Example of a profile with location information

Profiles with no location/insufficient information will not be updated or charged for.

An example of a profile with no location information

Profiles will get weather information updated ~24hrs, so if a profile has just been created, it may not have been updated yet.

It should be updated in the next 24hrs.